Job Description:
Primary Working hours:Eastern Time Zone (US Hours)
24x5 with weekend on-call as required for P1 and P2 issues.
Key Responsibilities:
- Provide 24x5 operational support for PKI infrastructure, with the flexibility to be on-call during weekends as needed.
- Monitor and manage PKI systems to ensure reliability, availability, and performance standards are met.
- Handle certificate issuance, renewal, revocation, and troubleshooting in a timely and efficient manner.
- Work with Venafi, Keyfactor, and PKI Spotlight tools to manage certificates and keys across the organization.
- Collaborate with cross-functional teams to address and resolve PKI-related issues.
- Implement and follow best practices for PKI security and operations.
- Be proactive in identifying potential problems and taking pre-emptive action to prevent them.
- Maintain detailed documentation of PKI procedures and configurations.
- Provide guidance and support to other team members and stakeholders regarding PKI processes and policies.
Preferred Qualifications:
- 2-5 years of experience in PKI operations or a related field.
- Experience with PKI management tools such as Venafi, Keyfactor, and PKI Spotlight is must.
- Strong understanding of cryptographic principles and PKI concepts, CLM.
- Experience or familiarity in Key Management System like Azure Keyvault / AWS KMS or HSMs is a plus
- Ability to work independently and handle tasks individually with minimal supervision.
- Excellent problem-solving skills and the capacity to work under pressure.
- Strong communication and interpersonal skills.
- A commitment to continuous learning and improvement in the field of PKI and cybersecurity.
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