Akamai User Experience Strategist Research - 

United States 

850388557

Partner with the best

You will provide insights guiding design and product decisions while ensuring alignment with the overarching UX vision. Lead research initiatives including cross-product journey mapping and identifying opportunities reducing user friction across the product ecosystem. Ensuring user insights drive evolution of products and strategy, focusing on creating consistent and cohesive user experience.

As a UX Strategist you will be responsible for:

• Conducting cross-domain research identifying actionable insights, leading studies, usability testing, and interviews to enhance user experience
• Conducting targeted research on developer workflows, delivering insights that streamline processes and enhance developer tools.
• Executing research for long-term goals, cross-product journey analysis, product roadmaps, supporting strategic planning for improved user experience.
• Aligning research roadmap with priorities, ensuring projects deliver timely, relevant insights aligned with business & product goals.
• Working closely with product teams to integrate research findings into development, driving improvements in usability and performance.
• Advocating for a user-centered approach in product development
• Using qualitative and quantitative data identifying opportunities, ensuring teams act on insights to boost usability and satisfaction.
• Evolving UX research through experimentation to deepen understanding and optimize processes.

Do what you love

To be successful in this role you will:

• 10+ years of UX research experience bachelor's degree in human-computer interaction (HCI), psychology, sociology, or related field.
• Have proven experience in leading user research efforts for B2B SaaS products and enterprise software.
• Possess quantitative analysis skills, particularly for product usage data
• Hold expertise in various research methodologies, including user interviews, usability testing, and behavioral analytics.
• Be able to translate complex user needs and behaviors into actionable insights for product and design teams.
• Have excellent communication skills to convey research findings and recommendations to stakeholders across the organization.
• Experience working within a distributed/cross-functional environment, collaborating with product managers, UX designers, UX Researchers and developers.
• Be familiar with data analytics tools (e.g., Pendo, Adobe Analytics) and integrating behavioral data into research insights.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

If no date is displayed, applications are being accepted on an ongoing basis until the job is filled.