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Responsibilities:
The Technical Lead/L3 (Infrastructure) will play a critical role in driving technical excellence within the infrastructure domain, leveraging their deep expertise, leadership abilities, and commitment to continuous improvement. This position requires a unique combination of technical depth, problem-solving skills, and the ability to mentor and guide teams towards successful delivery of infrastructure solutions
Provide technical leadership and oversight to infrastructure teams (server, storage, networking, virtualization, cloud)
Design, implement, and optimize complex infrastructure solutions aligned with architectural standards
Perform root cause analysis and troubleshoot intricate infrastructure issues, proposing and implementing solutions
Mentor and upskill infrastructure engineers, fostering a culture of continuous learning
Contribute to the evaluation and implementation of new infrastructure technologies and automation solutions
Ensure adherence to IT service management processes, governance frameworks, and compliance standards
Ready to work on 24/7 shifts to support client requirement.
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
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