JPMorgan Digital Documents Services Payments Associate 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

848437808

Job Responsibilities:

• Identify issues and coordinate with relevant functions internally for prompt resolution on disputed points within set time-frame parameters.

• Work with key partners in legal, business, operations, and technology to contribute towards the development of an efficient operating framework.

• Collaborate closely with business stakeholders in various locations and the global document management team in India, US, and UK.

Required qualifications, capabilities and skills:

• Proficiency in MS Office.

• Advanced English skills.

• Strong verbal and written communication skills.

• ‘Working to deadline’ approach.

• Strong organizational skills.

• Education: Bachelor in Business Administration, Law Degree, Bachelor in Economics, or similar.

Preferred qualifications, capabilities and skills:

Customer Focus Mindset:Exhibits a profound dedication to comprehending and fulfilling the requirements of clients, thereby ensuring an elevated standard of client satisfaction.

Client Experience:Demonstrates a proven capacity to augment client satisfaction and loyalty through proficient communication and exemplary service delivery.

Empathy and Active Listening:Possesses the ability to discern and address client needs with empathy and careful attentiveness.

Problem-Solving Skills:Demonstrates the capability to identify challenges and devise effective solutions to enhance client satisfaction.

Proficient in cultivating and sustaining robust, positive relationships with clients and stakeholders.