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Job Description:
Primary responsibilities of the Refresh Analyst will include:
Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines
Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
Liaise with sales/client outreach teams to obtain and validate correct documentation to fulfill refresh requirements
Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are met
Ensure all jurisdictional regulatory requirements related to KYC are adhered to
Support business with KYC related queries and requests
Participate in remediation, internal/external Audits
Responsibilities:
Maintains accuracy of client portfolio using internal and external comparison tools
Performs research and conducts moderately complex analyses using established techniques; including transactions that require special handling and/or exception handling
Explores methods to enhance processes, further reduce risks and boost client experience
Partners with colleagues on the trade and sales support teams, as well as external agents
Creates reports; may liaise with internal partners to ensure proper client reporting and assist with regulatory reporting
Escalates potential risks and exposures to manager in a timely manner
May assist in ad-hoc projects, new processes or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
Required Skills:
Bilingual Spanish required
Two or more years of financial services experience
Excellent verbal and written communications skills
Documented experience performing in a process-oriented production environment that changes periodically
Familiar with MS Office Suite (Excel/Word/Outlook/Access)
Proven ability to:
Work in a team environment
Organize work, prioritize tasks and handle multiple assignments simultaneously
Successfully meet tight deadlines while ensuring data accuracy and integrity
Work and execute with minimal supervision or remote management
Preferred Skills:
Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience desired but not required
College degree (Associates or higher) or comparable work experience
Skills:
• Problem Solving
• Strategic Thinking
• Teamwork
• Presentation Skills
• Microsoft PowerPoint
• Microsoft Excel
• Customer Focus
• Collaborating
• Time Management
• Active Listening
• Organization
• Relationship Building
• Multitasking
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