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Bank Of America Operations Senior Analyst - AML Refresh Portuguese Required 
United States, North Carolina, Charlotte 
847019920

17.12.2024

Job Description:

Primary responsibilities of the Refresh Analyst will include:

  • Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines

  • Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.

  • Liaise with sales/client outreach teams to obtain and validate correct documentation to fulfill refresh requirements

  • Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are met

  • Ensure all jurisdictional regulatory requirements related to KYC are adhered to

  • Support business with KYC related queries and requests

  • Participate in remediation, internal/external Audits

  • Responsibilities:

  • Maintains accuracy of client portfolio using internal and external comparison tools

  • Performs research and conducts moderately complex analyses using established techniques; including transactions that require special handling and/or exception handling

  • Explores methods to enhance processes, further reduce risks and boost client experience

  • Partners with colleagues on the trade and sales support teams, as well as external agents

  • Creates reports; may liaise with internal partners to ensure proper client reporting and assist with regulatory reporting

  • Escalates potential risks and exposures to manager in a timely manner

  • May assist in ad-hoc projects, new processes or initiatives requiring coordination among subject matter experts representing multiple product areas or functions

Required Skills:

  • Bilingual Spanish required

  • Two or more years of financial services experience

  • Excellent verbal and written communications skills

  • Documented experience performing in a process-oriented production environment that changes periodically

  • Familiar with MS Office Suite (Excel/Word/Outlook/Access)

  • Proven ability to:

  • Work in a team environment

  • Organize work, prioritize tasks and handle multiple assignments simultaneously

  • Successfully meet tight deadlines while ensuring data accuracy and integrity

  • Work and execute with minimal supervision or remote management

  • Preferred Skills:

  • Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience desired but not required

  • College degree (Associates or higher) or comparable work experience

Skills:
• Problem Solving
• Strategic Thinking
• Teamwork
• Presentation Skills
• Microsoft PowerPoint
• Microsoft Excel
• Customer Focus
• Collaborating
• Time Management
• Active Listening
• Organization
• Relationship Building
• Multitasking

1st shift (United States of America)