Understand and differentiate different payroll tax types and tax payment methods.
Navigation of internal systems including Salesforce, PSP, CS, Public Login, QuickBase, Sentinel, Case360, SuperForms, and Google Drive
Understand deposit and filing frequency requirements including semi-weekly, monthly, quarterly, and annually to meet agency compliance requirements
Adherence to Standard Operating Procedures (SOP) to accurately process tax filings, casework, agency filing website, and apply critical thinking and problem solving skills when procedure is not documented
Calculate, validate, and remit hundreds of thousands of dollars in tax payments in a responsible way to eliminate financial risk
Efficient in Excel and/or Google Sheets to manually balance hundreds of thousands of dollars to determine payroll calculations for tax filings
Understand and appropriately apply payroll item taxation for multiple state and federal jurisdictions to mathematically determine if wage and tax amounts are balanced in customer account and tax filings
Process payroll and tax filings with a high attention to detail to ensure accurate reporting and taxation to reduce the risk of tax notices
Utilize existing knowledge and resources to support multiple payroll departments
Independently Manage Work In Progress (WIP) and prioritize daily processes in accordance with client and agency requirements
Effectively self manage time and workload to meet deadlines
Effective verbal and written communication through email, Slack, virtual meetings, and in-office interactions
Use available resources to problem solve and know when to seek additional help
Identify errors, process gaps, or areas for efficiency and communicate to team leads
Review others’ work for accuracy and compliance
Participate in department projects/pilots for process improvements
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: $21.00 - $28.50 hourly.
Qualifications
Foundational knowledge of payroll required
Deliver in all aspects of work by providing excellent customer service to delight clients
Performs a variety of office duties in support of the Pay and File team including agency printing and mailing, management of shared email inboxes, and assisting internal partners
Can use documented knowledge, tools, SOPs, and problem solving skills to solve casework and escalates issues when appropriates
Ability to meet productivity and quality standards
Experience with intermediate Microsoft Excel functions
Working knowledge of Microsoft Office, Google Suite, and Adobe Acrobat Pro
Intermediate computer skills including 10-key, typing, and keyboard shortcuts
High school diploma or equivalent
2+ years of previous payroll, tax preparation, bookkeeping, or accounting experience
Prior working knowledge of QuickBooks or Intuit payroll products
Payroll tax payment and filing experience
Post-secondary payroll education completed or in progress