NetApp Unified Communications Engineer 

Ireland, Cork 

843148864

The Engineering branch of the IT End User Services team is looking for a Senior Engineer for the Unified Communications and Collaboration & Productivity services. You will work with a team of creative, supportive, data-driven engineers. You will have the opportunity to work on projects associated with the standardization, configuration, deployment and maintenance of IT solutions utilized by NetApp users across the globe.

• Extensive hands on experience with Unified Communications & Collaboration platforms (Microsoft Teams, Zoom, etc.)
• Experience with managing Office365 Productivity Tools (Office, Exchange, PowerBI)
• Experience managing Session Border Controllers (SBCs)
• Experience with Cloud and on-prem telephony service providers and enterprise telephony integration points
• Experience & understanding of regional Telco laws & regulations
• Excellent vendor management skills
• Sharp attention to detail
• Ability to work independently with some guidance
• Able to work effectively with other global groups and teams
• Strong interpersonal skills
• Excellent analytical skills
• Strong oral and written communication skills
• Ability to work collaboratively within a global team environment to meet aggressive goals

You might also have:

• Strong understanding of enterprise productivity, conferencing and communications related technologies (messaging, unified communications, collaboration)
• Strong understanding of infrastructure and related technologies (hardware, virtualization, networking)
• Strong understanding of Session Initiation Protocol (SIP)
• Experience with scripting (Powershell, Python)

• Preferred 8 years of related experience with a Bachelor’s degree or equivalent work experience in Information Technology, Engineering, Computer Science or related field