Cisco Customer Delivery Engineering Technical Leader 

Singapore, Singapore 

839619689

• Sales Strategy: Develop together with Cisco service sales and product sales team on go to market services strategy within key major account.
• Business Development: drive growth of our services business in ASEAN (South East Asia), prepare and deliver presentations and workshops to showcase how the services can address the customer's challenges, improve their business outcomes, and provide a competitive advantage.
• Client Engagement: Identify and engage with potential clients, understanding their strategic goals and challenges. Develop and maintain relationships with existing clients while actively seeking opportunities to expand our services business.
• Customer Requirements Gathering : understand customer's business imperatives, pain points, and requirements through meetings, interviews, and workshops.
• Solution Development : Collaborate with our service delivery team to craft innovative and customized solutions for clients. Present and articulate services offerings, demonstrating a clear understanding of how they address client needs.
• Customer Trust : establish trust and credibility by demonstrating deep knowledge of the customer's industry, challenges, and desired outcomes.
• Collaboration with internal teams : collaborate with various internal teams, such as product sales, account sales, engineering to ensure a cohesive and effective approach in selling Cisco CX services.

• Bachelor’s degree, combined with extensive experience in the relevant field. Master's degree with strong academic results or an MBA would be a plus.
• Over 12 years of experience from other consultancy or technology driven organisations, covering:
• Exposure to multiple segments (Enterprises, Governments and Service Providers),
• Experience with multiple technologies (networking, cloud, security and IoT).
• Must have real world deployment experience in Cisco technologies such as Cisco Software defined solutions (SDA, SDWAN and ACI).
• Strong consulting toolkit and experience.
• Experience in client-facing roles and building client relationships with C-Suite Executives.
• Able to work internally with local Account / Sales team and management to devise strategy to embed more Cisco services in key accounts.
• Excellent written, verbal, and presentation skills in the English language, with additional languages a plus.
• CCIE or CCDE is a must.
• Demonstrable experience in solution design, with a focus on large and complex opportunities.
• Ability to work effectively in cross-functional teams.
• Strong problem-solving and analytical skills.
• Knowledge/Experience of ASEAN (South East Asia) Market is desirable.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).