JPMorgan Marketing Operations Analytics Lead-Vice President 

United States, Delaware, Wilmington 

839540669

As a VP of Marketing Operations Analytics in Performance Marketing, you will be responsible for synthesizing complex information and effectively communicating insights across all levels of management to resolve issues and drive business value. You will need to influence leadership on decisions and strategies related to data structure, taxonomy and workflow solutions. You must have exceptional skills in strategic story-telling, critical thinking, communication, and project management.

Job Responsibilities:

• Ensure all work requests are properly submitted, stored and dispositioned in backlogs and delivered in a timely manner
• Become an expert in the current workflow platforms & tools, assess and document gaps, and capture business justification to ensure enhancements to measurement capabilities are properly prioritized
• Lead and evolve campaign delivery governance meetings working with team leads to solicit dashboard enhancements that provide actionable insights
• Build and implement training for managers to use Tableau dashboards and action feedback to make dashboards more efficient and useful
• Work with Performance Marketing leadership to feed key insights back to LOBs so they can improve accuracy of campaign requirements
• Develop executive-level presentations illustrating clear and actionable operational health insights while showcasing progress in building out our suite of operational health measurement capabilities
• Automate dashboards so leaders have access to up-to-date information on how their campaigns are being executed and issues they need to be aware of around improving the performance of their marketing teams
• Develop more junior team members to build their analytics and dash board skills

Required qualifications, capabilities, and skills:

• Bachelor’s degree with 5 years of experience in a business or quantitative discipline
• Advanced experience with Extract Transform Load / Large Data Tools
• Expertise in Business Intelligence tools (Tableau, Power BI, Python)
• PC expertise, including fluency in Tableau, Excel, PowerPoint, SharePoint, SQL
• Ability to work under pressure and multi-task with excellent attention to detail
• Demonstrated proficiency of project / program management, analytical, organizational and problem solving skills
• Strong verbal and written communication skills and ability to create executive-level presentations coupled with solid interpersonal skills
• Proven ability to work independently as well as within a cross-functional/matrixed environment

Preferred qualifications, capabilities and skills: