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Nova Business Operations Specialist Taiwan, Taiwan Province, Hsinchu 83823925
30.07.2024
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Responsibilities
- Work closely with the country manager, Business Manager and local Account managers team on customer forecasting, revenue execution, and ongoing customer Business related activities.
- Work with account team and Division/Nova HQ business operations team on forecast update, accuracy using salesforce and any relevant system to ensure proper readiness for deliveries.
- Ensure consistent reporting on all business status, issues and required focuses, aligned with all relevant in the company.
- Support sales activities and communications between HQ and customer such as – quotations, customer orders, deliveries, agreements, new customer forms, meeting summary etc.
- Customer portals – owner of customer portals for customer meeting scheduling, PO confirmations, registrations etc.
- Sales Orders Backlog follow up, work closely with HQ team to align customer requirements, supply dates. shipping plan and manage gaps.
- Facilitate customers survey’s – work with customer to ensure survey purpose, deadlines, and guidelines, partner with HQ team to ensure survey is completed on time, based on agreed processes and guidelines.
- Follow up and communicate guidelines to customers on payments, letter of credit, billings.
To success in this role, you should have the following skills and experience:
- Ability to multi-task, prioritize workflow and complete tasks with a high level of organization, responsibility, and efficiency, ability to provide excellent performance under pressure
- ·BA / B.Sc in Industrial Engineering and Management / Business Management or equivalent
- ·5+ years of experience of Sales; semi-conductor vendor will be a plus
- ·Strong capability to manage, consolidate data and point out highlight for management needs
- Able to provide insights from business aspects
- Mature personality to build relationship and create partnership with customers
- Smooth communication with internal and external interfaces and able to conduct open communication when encountering risk or challenges to HQ
- Accountable and able to handle challenges and difficulties
- Strong analytical skills and system operation (Excel, ERP, CRM…)
- Strong English skills – Speaking, Reading, Writing
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