Deal & Post-Sale Support:
- Compose and deliver superior sales presentations covering SAP SuccessFactors and partner software solutions to prospective customer audiences.
- The presentations must articulate the sales message, differentiate SAP SuccessFactors, and leave a strong and positive impression to audiences, which can include senior company executives.
- Prepare and deliver value-based software demonstrations/presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing, and compelling customer presentation.
- In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer to build relationships with the customer and understand their unique needs.
- Demonstrate deep knowledge of SAP SuccessFactors solutions and appropriate industries to maintain credibility with prospective customers. Provide proof points with relevant customer stories.
- Assist with RFP and RFI completion to support customer proposals.
- Ability to effectively present to customers “remotely” using virtual technologies.
- Provide post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition.
- Able to lead as a Solution Captain when deals require complex solutions and require multiple presales participates to support a successful customer presentation or demo.
- Effectively leverage support teams who are there to support presales success. (Global / Regional Solution Specialists, Center of Excellence, Industry Value Engineers, Solution Hubs, Deal Advisors, Solution Experience, Product Management).
Demand Generation
- Support one-to-many sales and marketing events both on-site and remotely.
- Lead & support Design Thinking workshops to promote new and innovative solutions for customers and prospects.
- Collaborate with the sales team to identify whitespace opportunities at accounts.
Sales Readiness:
- Develop close relationships with sales teams to promote effective sales methodologies.
- Participate in demo system design and planning and assist in configuration if needed. Participate in new product release input and testing and training of peers.
- Serve as a champion for or participate as a leader in Solution Hubs and provide knowledge transfer to colleagues as needed.
- Participate in new product release input and testing and training of peers.
Key Qualities:
- Driven To Be The Best
Self-Motivated. You love to win. There’s nothing like the feeling of being the best and exceeding expectations. Be all that you can be – is something you strive for every day. - Memorable Presenter
You can take customer requirements and demo scripts and make it entertaining, exciting, and compelling with unique insights that customers will remember long after the demo is forgotten. - Insightful Problem Solver
You enjoy a difficult challenge because you have the know how to think outside the box to create the best solution. - Communication Skills
You know what to say and the best possible way to say it whether in a presentation, over the phone or via email. You also have strong media/presentation software skills for use in creating memorable content. - Attention to Detail
You recognize that attention to detail is the difference between something good and something great. - Flexibility
Ability to remain positive in challenging situations. You are willing to do what it takes: adjust, adapt, and welcome new alternatives. - Passionate About Customer Success
You know that when our customers are successful, we are successful, and you will do anything you can to help them realize their goals as an organization.
Background:
- 3+ years of presales experience
- 1-3 years of solution specialist (or equivalent customer facing) experience in Human Resources including Payroll and Talent Management
- Demonstrated on 3-5 successful engagements leading teams on mid-large sized deals
- Expert knowledge/expertise on end-to-end processes/solution matching in Human Resources
- Experience in sales and sales processes
- Excellent presentation and communication skills
- English: proficient
- 1+ years of Enterprise Software sales experience preferred
- Bachelor’s degree or equivalent: minimum requirement
- Master’s degree or equivalent: optional
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