Citi Group VP Distributed Products Governance 

United States, Florida, Jacksonville 

836375142

Responsibilities:

• Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
• Establishes quarterly audit process of attributes to ensure proper calculation and control.
• Works closely with business partners on findings and makes recommendations on improving practices.
• Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.
• Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
• Conducts internal testing of dispute processes to ensure control.
• Monitors exceptions to dispute policy and identifies drivers of exceptions.
• Leverages data to examine impacts to Customer Experience and Regulatory breaks.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective organizational influencing skills required.
• Third party vendor management preferred. Demonstrated ability to lead global team efforts
• Excellent problem solving skills Ability to see the big pictures with high attention to critical details
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Responsibilities include but are not limited to:

• Tracking, reviewing, and actioning Product Governance related workflows / metrics.
• Providing expert guidance to Business Product Teams in their submissions to the Wealth New Activity Committee.
• Facilitating time-based and event-driven Product Risk Reviews.
• Product Program refresh support.
• Maintaining the mapping of Product Programs to appropriate controls.
• Improving processes to support the Business in efficiently and accurately identifying, mitigating, and tracking product related risks.

Required skills:

• Ability to work autonomously and proactively.
• Excellent analytical, problem solving, and communication skills.
• Experience evaluating risk of products and/or processes.
• Investment and insurance product knowledge.

Anticipated Posting Close Date:

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