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Amazon Data Center Engineering Operations Technician 
Italy, Aosta Valley, Saint-Denis 
836312478

01.12.2024
DESCRIPTION

AWS Infrastructure Services (AIS)
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
• Assist in the operation and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.
• Assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
• Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice/data, chiller systems and generators.
• Provide assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment.
• Provide assistance to contractor or data center engineer to deploy new equipment, such as building racks, cabling, and other tasks as necessary
• Perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring SystemsIn addition to acting as a Facilities First Responder to critical events, this individual will also support new data center facilities and existing data center facilities and will demonstrate an ability to Operate with minimal supervision.• An ability to solve problems through root-cause elimination, stepping back to understand the broader context.
• An aptitude for trouble-shooting and problem-solving complex issue
• Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
• An ability to follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system.
• Demonstrate good judgment and instincts in decision making.
• Prioritise appropriately in a complex, fast-paced environment.
• Willingness to take ownership for technical issues brought by the customer base.About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Saint Denis, FRA

BASIC QUALIFICATIONS

• High school diploma or equivalent education
• 18 years or older
• Experience with Microsoft Office


PREFERRED QUALIFICATIONS

• Professional Certification in power engineering or Controls engineering
• Working knowledge of generic mechanical-room infrastructure such as chillers, Cooler Units, and fan controls.
• Familiar with the use of a CMMS and Approval systems.
• Working knowledge of backup generator systemsAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.