Amazon Central Flow Ops Manager Amazon Customer Excellence System ACES 

Mexico, State of Mexico 

835015250

The Role
Key job responsibilities
Position OverviewCore Responsibilities
• Lead and develop a team of Central Flow Area Managers and Flow Leads in a 24/7 operational environment
• Create and execute labor and capacity plans to meet delivery targets
• Analyze daily quality and speed metrics to develop strategic action plans
• Present operational recommendations to senior leadership across multiple Fulfillment Centers
• Implement best practices across all Fulfillment Centers through benchmarking and standardization
• Train new managers on flow operations and standard settings
• Drive continuous improvement through data-driven solutionsA day in the lifeACES MX Vision
ACES MX Mission

• Bachelor's degree
• 5+ years in a similar process development role, ideally in fast-paced industrial, logistics or production/manufacturing environment
• English and Spanish fluency (written and verbal)
• Experience in capacity and labor planning within operations
• Strong analytical and mathematical capabilities
• Proven track record in stakeholder management
• Experience leading teams in fast-paced environments
• Expertise in operational flow management
• Data analysis and problem-solving skills