Amazon Central Flow Ops Manager Amazon Customer Excellence System ACES 

Mexico, State of Mexico 

265414803

The Role
Key job responsibilities
Position OverviewCore Responsibilities
• Lead and develop a team of Central Flow Area Managers and Flow Leads in a 24/7 operational environment
• Create and execute labor and capacity plans to meet delivery targets
• Analyze daily quality and speed metrics to develop strategic action plans
• Present operational recommendations to senior leadership across multiple Fulfillment Centers
• Implement best practices across all Fulfillment Centers through benchmarking and standardization
• Train new managers on flow operations and standard settings
• Drive continuous improvement through data-driven solutionsA day in the lifeACES MX Vision
ACES MX Mission

- Bachelor's degree
- 5+ years in a similar process development role, ideally in fast-paced industrial, logistics or production/manufacturing environment
- English and Spanish fluency (written and verbal) • Experience in capacity and labor planning within operations
- Strong analytical and mathematical capabilities
- Proven track record in stakeholder management
- Experience leading teams in fast-paced environments
- Expertise in operational flow management
- Data analysis and problem-solving skills

- 1+ years of performance metrics, process improvement or lean techniques experience