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Bank Of America Merchant Services Contract Manager United States, North Carolina, Charlotte 832278143
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Job Description
Merchant Services contracts may include debit, credit and gift card processing agreements; payment gateway reseller agreements; healthcare gateway agreements; addenda and amendments; contract template review and updates; and new product commercialization
Responsibilities
Prepares, reviews, negotiates, and executes agreements including master agreements and supporting documentation for account opening, treasury management, card, foreign exchange and trade services.
Applies experience, industry standards and knowledge of account documentation and products, and Bank of America policies to address related credit, risk compliance, legal, operational and business issues.
Facilitates communications among sales, implementation, product, operations, compliance, risk, credit officers, legal staff, and client managers to promptly resolve documentation issues.
Capable of organizing and prioritizing a large number of competing, complex documentation assignments to meet customer needs.
Draft, negotiate, review and administer complex, high-value, multifaceted contracts, working closely with business stakeholders and external clients.
Perform analytic, legal and business reviews of contractual language in contracts, schedules and amendments and develop general, special and operational provisions in contracts to ensure maximum benefit to the company and to limit risk.
Apply strong verbal and written communications skills to represent Bank of America in negotiations and communications with clients, stakeholders and internal/external counsel at all levels of management.
Conduct contract administration duties including contract request receipt, contract documentation, execution and record-keeping, ensuring the smooth flow of contract execution and administration.
Develop strategies to resolve and manage potential problems on major contracts to effectively meet organizational goals and objectives.
Assess and advise business personnel of contractual issues and business risks associated with contracts to eliminate unnecessary liability, ensure compliance and reduce legal entanglements.
Serve as an expert resource, reinforcing, advising and instructing company personnel on corporate policy, compliance and legal requirements, documentation standards and options and procedures related to developing contractual arrangements.
Required Qualifications
Strong communicators who value giving and receiving feedback, can easily build relationships and who are quick thinking, flexible and always learning and sharing knowledge
Knowledge of and comfort working with complex legal documentation (contracts)
Conduct negotiations effectively, balancing competing objectives to achieve optimal results
Handles a full workload with tight deadlines and manage competing priorities
Manage numerous competing, complex documentation assignments.
Exercise sound judgment and independent decision-making, including knowing when to escalate contract matters and issues to managers and/or attorneys when appropriate.
Maintain objectivity in balancing bank risk with client needs and satisfaction
Reliability, discretion and ability to handle sensitive information and maintain confidentiality
Desired Qualifications
Financial services industry experience
Legal experience
Company legal structures knowledge, e.g., sole proprietorships, partnerships, limited partnerships, LLCs, corporations, trusts, etc.
Payment processing platforms, products and services pertaining to completion of contracts knowledge
Undergraduate or graduate degree with Juris Doctorate degree with paralegal/technical contract training or equivalent work experience
Skills
Analytical Skills
Verbal Communication Skills
Written Communications Skills
Negotiation Skills
Project Management Skills
Process Skills
Organizational Skills
Prioritization Skills
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