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Microsoft Services Contract Manager 
United States, Georgia, Atlanta 
419441639

28.01.2025

Required/Minimum Qualifications

  • Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement
    • OR equivalent experience

Preferred Qualifications

  • Software/Cloudservices industry, consulting, and support experience preferred.
  • Applicable experience in software licensing, services and sales.
  • Demonstrated decision-making and problem-solving skills in a cross-functional environment.
  • Excellent interpersonal, verbal, oral and written communication ability, adaptable to engagements with all levels of an organization.
  • Proven complex negotiation skills.
  • Attention to workflows and deadlines.
  • Thoughtful risk-taking, with a demonstrated growth mindset and curiosity to learn independently.
  • 10+ years of business experience with at least 7 years of directly applicable experience in software licensing, services and sales.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Responsibilities

Make empowered decisions on customer agreements, exercising sound business judgment.

  • Negotiate services contract terms and conditions to close deals.
  • Collaborate with sales, legal, finance, and other business groups to design winning offers and deal constructs.
  • Own the review, negotiation and approval of non-standard contract terms and non-standard contract documents.
  • Drive business adherence to Services guidelines and policies.
  • Ensure negotiation strategies for services adhere to established principles and standards and help adapt those principles to the evolving technology marketplace.
  • Share best practices and coach sales teams to improve Microsoft’s deal-making capabilities and accelerate deal timelines.

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