Field Service Engineer
You will carry out the servicing and repair of fire alarm equipment and associated fire life safety systems. You will oversee the work carried out by key sub-contractors who may be carrying out work on the companies’ behalf. You will interact with customers, colleagues within the business and other industry peers. You will advise customers on ways to reduce faults by identifying obsolete or end of life cycle equipment. You will keep customers updated with the latest product developments that may lead to upgrade opportunities. You will provide small works quotes to customers relating to works that may be required to the various systems on site. You will support the business to quickly fix any administrative difficulties relating to the service and installation of fire safety equipment. You will act a key point of contact for the customer to ensure a strong relationship with the customer is always maintained.
KEY RESPONSIBILITIES
Carry out routine maintenance of fire alarm systems
Attend to fault calls ensuring the system is kept in full working order
Recommend upgrade opportunities relating to obsolete or end of life equipment
Respond to customer requests to quote for small works associated with works required on site
Liaise with engineering colleagues who may be required to work alongside you
Co-ordinate the works required by sub-contractors to complete specialist works
Complete documentation to evidence fire alarm maintenance has been carried out
Attend monthly meeting with client to discuss our performance on site
Present RAMS to support the works we are carrying out
Ensure right and fast delivery
YOU MUST HAVE
Extensive fire alarm maintenance experience in the field
Experience working on Gent ‘Vigilon’ Fire alarm panels
Working knowledge of BS5389 requiremen ts
WE VALUE
Knowledge of Vesda aspirating systems
Understanding of PAVA systems
Knowledge of Winmag graphics software
Experience with cause and affect
Good understanding of EH & S requirements
Strong written and oral communication
Previous fire industry experience
Additional Information - JOB ID: HRD237267
- Category: Customer Experience
- Location: Skimped Hill Lane, Downshire Way,Bracknell,BERKSHIRE,RG12 1EB,United Kingdom
- Nonexempt