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Citi Group Operational Risk Grp Manager Hybrid United States, Indiana 827862713
25.03.2025
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This position will support successful execution of the global onboarding risk and control strategy with regards to the adherence to process related controls / policy requirements and the effectiveness of the controls. Professional will act as an advisor to the business on day-to-day risk and controls topics, including issues and corrective action plans, operational risk events (OREs) and their remediations, MCA transformation and strategy, new product rollouts, audit management and other events as raised by the business.
What you will do:
- Identify and raise issues within the business. Mitigates those risks and ensures appropriate approval and visibility within the organization.
- Create and track Key Risk Indicators, metric triggers, and thresholds in order to identify and communicate any emerging issues and develop action plans with the business owners.
- Stays current in understanding existing risks and analysis of emerging risks across the business
- Responsible for managing global team of line control officers covering onboarding operations
- Manage risk and controls within the onboarding operations lifecycle, including issue and corrective action plans advisory
- Engage with MCA governance team to ensure risk and controls are appropriately captured in MCA and address any risks identified through the MCA process
- Overall responsibility for leading the operational risk events cycle, which includes the capture, escalation, and management of operational risk events
- Lead business level programs to address themes of operational risks events and to prescribe preventative and detective controls to prevent reoccurrence, including advocating and working with product to fund changes
- Work with business, operations and technology, and any unit responsible for a control (URC) that lead to an Operational Risk Event to ensure remedial actions are taken, included in thematic programs addressing causes and track progress
- Shape and define governance model for global onboarding operations risk
- Development of business level procedures that makes sure that Operational Risk Data is captured consistently and timely in the Loss Capture System (LCS) and ORE Central
- Prepare reports for senior management
- Provides control advice and guidance to onboarding operations organization
- Communicates guidance and training of new requirements
What we'll need from you:
- Extensive experience in financial services, risk and controls and/or TTS Onboarding experience preferred
- Ability to manage through influence to drive implementation across a global organization (e.g., management in the absence of reporting lines)
- Knowledge of business-related products and/or processes, specially related to Operational Risk Events, Loss Capture System Reporting, and policy requirements
- Outstanding communication and presentation skills required.
- Track record leading Control related projects and programs
- Exemplary thought leadership skills; able to build and lead strategic initiatives
- Ability to represent and manage expectations of cross-functional stakeholders
- Demonstrated experience leading people and developing effective and diverse teams
- Ability to define and embed culture; build and market the organisation’s brand; communicate enterprise-wide priorities
- Experience building collaboration and synergies across enterprise-wide businesses and functions
Time Type:
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