Philips Account Manager – Contract Sales Installed Base 

India 

827717555

Account Manager – Contract Sales and Installed Base, Philippines

Key Areas of Responsibility:

• Promotes and executes the sales of CS products together with district sales teams in accordance with the CS sales strategy (Contract Service Renewals)
• Establish and maintain effective Customer / Distributor relations in cooperation with the district management and district sales teams
• Responsible for sales support activities such as: exhibitions, conferences, customer visits and meetings
• Collaboration with channel partners where required
• Responsible for filling the funnel management tool and systematically analyzing win / loss deals, expectations, customer satisfaction (NPS), market, competition and trends
• Provide input and feedback on sales strategy and planning to district and regional management
• Support the Account Manager in case of point of sale deals
• Responsible for maintaining and increasing CS service contracts for Installed Base
• Promote and execute the sales of out of warranty contracts
• Promote and execute the sales of higher level CS contracts (e.g. silver to gold)
• Promote and execute renewal of CS contracts
• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner
• If and when required provide dedicated support to assigned accounts to ensure timely handover of the signed customer acceptance document and support collecting Accounts Receivable (AR)

Requirements:

• Bachelor’s Degree in any field
• 5 – 10 years’ experience in Sales particularly in Contract Sales (Selling Maintenance Contracts, Contract Renewals for Installed Base preferred)
• Experience in Healthcare and/or Electronics Manufacturing required
• Medical Device Sales Experience preferred
• Strong Analytical skills
• Ability to manage diverse scope, high attention to detail
• Strong Business understanding
• Salesforce Experience Preferred
• LEAN Experience preferred
• Results oriented

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