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Job Area:
Information Technology Group, Information Technology Group > IT Engineering
Minimum Qualifications:
• 3+ years of IT-related work experience with a Bachelor's degree.
5+ years of IT-related work experience without a Bachelor’s degree.
Physical Requirements:
• Frequently transports and installs equipment up to 20 lbs.
Responsibilities
Collaborate directly with Compute engineering to ensure enterprise ecosystem stability and facilitate customer rollouts.
Investigate and debug Operating System, driver(s), and user environment issues on Windows on ARM devices.
Plan and coordinate beta program testing, track user feedback, and provide regular updates and escalations to IT leadership, OEMs, ODMs, and internal engineering teams.
Design custom solutions to enhance support, management, and deployment of devices.
Create and manage, and work toward resolution of cases relevant to issues escalated by end users, the development team and team members.
Skills/Experience
Windows on ARM (Copilot+ PC)
Microsoft Intune Autopilot
Microsoft Configuration Manager Operating System Distribution (OSD)
Experience working on projects within technical teams
Strong experience with Windows OS (all versions) in a large corporate environment
Detail-oriented and self-motivated, with excellent time management, communication, and presentation skills
Ability to effectively communicate with varying levels of the organization
Productive in a team environment, contributing to a positive team effort.
Keywords: ARM, ARM64, Copilot+ PC, Intune, Azure, Windows, Microsoft, Configuration Manager, SCCM, MCM, MECM, OSD
Educational Requirements: Required: Bachelor's, Information Technology or equivalent experience
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range:
$45.50 - $68.24
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