Forter Office Experience Manager 

United Kingdom, England, London 

827673057

Workplace Management

• Serve as the primary point of contact, representing the office professionally and warmly, to employees and visitors.
• Own day-to-day facilities management to ensure a safe, clean, and efficient working environment. This involves cultivating and maintaining positive working relationships with the landlord and vendors, overseeing pantry and office supplies, and managing maintenance tasks.
• Conduct daily walk-throughs to ensure that the office is in excellent condition, including the functionality of all IT equipment.
• Lead operational projects related to both existing and future office spaces, including office moves, renovations, and space optimization strategies.
• Provide remote support to Forter’s coworking offices in EMEA, currently located in Paris. Manage accounts and pantry supply orders to ensure operational efficiency.Partner with Finance on the management of EMEA’s Workplace and Employee Experience budget.

Employee Experience

• Lead regional initiatives for Employee Experience, focusing on cultivating an inclusive community and culture. This involves organizing meaningful events, celebrating milestones, managing swag and gift shipments, and other ad hoc projects.
• Facilitate diversity, equity, and inclusion projects throughout the company, encompassing Employee Resource Groups (regional and global), recognition of global holidays, wellness initiatives (physical and mental), and philanthropy.
• Administer a consistent and effective onboarding and offboarding processes for new employees across all teams and countries in the EMEA region.
• Manage internal workplace communications, proactively engaging employees to maintain high levels of involvement and satisfaction.
• Utilize data-driven insights identified in engagement surveys to identify and implement changes that enhance the overall workplace and employee experience.

Qualifications:

• Proven experience in facilities management, with a keen understanding of space optimization and resource allocation.
• Strong background in organizing and executing employee engagement initiatives, events, and projects.
• Excellent communication and interpersonal skills with the ability to collaborate across various teams.
• Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

Requirements:

• This is an in-office, 4 days per week role (Friday is a half day from home!)
• Ability to participate in scheduled after-hours events once per month

Benefits:

• Competitive salary and equity
• Private health insurance, including vision and dental coverage
• Generous PTO policy
• Half day Fridays, every Friday
• Home office stipend

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023)
• in NYC (2022)
• #3 on of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, )
• SAP Pinnacle Awards “ ” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)