PNC Learning Development Supervisor - Retail 

United States, Pennsylvania, Pittsburgh 

826567736

Job Description

• Manages day-to-day activities of a team in support of training, education and staff development within the organization.
• Assesses and organizes the work flow and execution of facilitation and/or maintenance of learning programs.
• Leads the planning and delivery of learning programs to attain learning objectives and meet learners' needs.
• Works with the training team to support best practices for the delivery and effectiveness of learning programs. Provides the analysis and implementation of learning plans for the organization in order to maintain and improve effectiveness.
• Provides support to learning and development managers in strategic and larger scale projects and initiatives, as needed.

• - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk

• Include Intentionally- Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values- Role models our values with transparency and courage.
• Enable Change- Takes action to drive change and innovation that will transform our business.
• Achieve Results- Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Competency-based Training and Development, Organizational Change Mgt, Partnering for Clients' Success, Training And Development, Training Programs Management, Training TechnologiesRoles at this level typically require a university / college degree, with 3+ years of industry-relevant experience. An operations or production environment position typically requires 2 years of previous managerial experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)
California Residents

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