PNC Learning Development Supervisor - Retail 

United States, Pennsylvania, Pittsburgh 

105401872

In this role you'll be responsible for the following:• Manages day-to-day activities of a team in support of training, education and staff development within the organization.
• Assesses and organizes the work flow and execution of facilitation and/or maintenance of learning programs.
• Leads the planning and delivery of learning programs to attain learning objectives and meet learners' needs.
• Works with the training team to support best practices for the delivery and effectiveness of learning programs. Provides the analysis and implementation of learning plans for the organization in order to maintain and improve effectiveness.
• Provides support to learning and development managers in strategic and larger scale projects and initiatives, as needed.Job Description

• Generally focused on day-to -day management for a smaller area of responsibility/business segment.
• Manages a small business unit and looks for opportunities for process improvement and directs available resources to implement these improvements.
• Trains and develops staff. Plans and oversees the work flow for a small business unit.
• Makes decisions that address business issues while considering immediate impact on own function or work unit or wider implication to the organization.
• Leads execution and participates in planning of changes within their line of business.
• Additional responsibilities will be provided by your manager.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Roles at this level typically require a university / college degree, with 3+ years of industry-relevant experience. An operations or production environment position typically requires 2 years of previous managerial experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)Base Salary: $72,000.00 – $107,800.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education.
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