JPMorgan Payment Lifecycle Specialist IV - Investigations 

Philippines, Quezon City 

826405949

Job Responsibilities:

• Ensure investigations and transactions are processed in accordance with documented procedures
• Undertake various functions within the team and ensure that all relevant deadlines and stipulated controls are met.
• Process manual instructions received on fund / wire transfers for global currencies.
• Analyze information to determine accuracy and completeness of data.
• Assist in the training/education of other members in job functions/procedures relating to the unit.
• Process any required back-up tasks relating to production, identifying ways to improve current work practices.
• Review, research and pass manual entries to resolve Funds transfer inquiries.
• Interact with Clients or Client Service team as and when required to provide or receive update on wire transfer inquiries.
• Work with minimum supervision and act on own initiative to identify tasks to be undertaken.
• Participate in the rotation of functions within the group ensuring no degradation to work flows.

Required Qualifications, Skills and Capabilities:

• Graduate with good academic record.
• Experience and working knowledge of various aspects of International Payment Processing Operations.
• Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
• Excellent written & oral communication skills in English.
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
• An acute client focus with a good analytical approach.
• Knowledge of working on Computers, MS Access, Excel, PowerPoint, and Word.

Preferred Qualifications, Skills and Capabilities:

• Minimum 2 years of experience in a back-office operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank would be beneficial.
• Working Knowledge of SWIFT (Society for Worldwide Interbank Financial Telecommunications) & international payment conventions & practices is preferable.