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IBM Designer Intern May - months 
Canada, Ontario, Markham 
825815533

09.12.2024

This is a 16 month work term commencing in May 2025. It is mandatory that all applicants are enrolled in full-time studies at a post-secondary institution and returning to full-time studies upon completion of the work-term.This position resides in Markham, ON and is a 16 month work term commencing in May 2025. It is mandatory that all applicants are enrolled in full-time studies at a post-secondary institution and returning to full-time studies upon completion of the work-term.

Key/Strategic Responsibilities

  • Grow domain knowledge by learning the value proposition of your product, its market position, the basics of its technologies and how it’s used by our customers.
  • Develop enough domain fluency to contribute ideas that differentiate the solution in the market.
  • Attend and participate in design and product-oriented activities, such as stand-ups, Town Halls, product demos or design critiques.
  • Develop the ability to find and apply relevant industry references/trends.
  • Identify improvement opportunities at the individual product level

Cross-Functional Responsibilities

  • Attend client / sponsor user sessions; establish your own client relationships.
  • Contribute to the design of a product by advocating for the user experience and value.
  • Learn about the org structure and key stakeholders of your PM and dev teams
  • Seek and provide feedback on outcomes to your entire team.
  • Support advocacy of design thinking across the team.
  • Communicate with other designers and your 3iab team about your project status.
  • Attend and participate in design reviews and playbacks to share experience design and related artifacts.
  • Understand how your work fits into the department mission, strategy, and vision.

Functional Responsibilities

  • Contribute towards delivery of project needs, such as research insights or user experience deliverables, in alignment with timeline and roadmap milestones.
  • Participate in concept ideation informed by an understanding of users, clients, and their desired outcomes.
  • Adapt work and processes according to guidance and direction from design leads.
  • Strengthen your craft skills in your discipline through learning, mentorship, and producing.
  • Expand competencies across t-shape to better contribute to personal and team outcomes.
  • Acquire Enterprise Design Thinking fluency and infuse practices into work.
  • Develop foundational knowledge in the technologies needed for your product/org, such as AI.
  • Develop entry-level knowledge of IBM Experience Standards.
  • Participate in internal and external design community activities.
  • Familiarity with accessibility guidelines and principles (e.g., WCAG)


Required Technical and Professional Expertise

  • Support user research activities and customer interactions.
  • Contribute to research sessions/planning.
  • Design research plans (with oversight).
  • Demonstrate the ability to ask effective questions.
  • Synthesize research
  • Adjust designs based on formal and informal feedback
  • Demonstrated experience with design tools such as Figma, Adobe Creative Cloud, Survey tools etc.
  • Must have a portfolio showcasing previous design work.
  • Must be eligible to work 16 months in Canada starting in May 2025


Preferred Technical and Professional Expertise

  • Understanding of modern design thinking and design trends, including responsiveness and accessibility.
  • Knowledge in planning and moderating design thinking workshops.
  • Registered in a formal co-op/internship program