This is a 16 month work term commencing in May 2025. It is mandatory that all applicants are enrolled in full-time studies at a post-secondary institution and returning to full-time studies upon completion of the work-term.
This position resides in Markham, ON and is a 16 month work term commencing in May 2025. It is mandatory that all applicants are enrolled in full-time studies at a post-secondary institution and returning to full-time studies upon completion of the work-term.Key/Strategic Responsibilities
- Grow domain knowledge by learning the value proposition of your product, its market position, the basics of its technologies and how it’s used by our customers.
- Develop enough domain fluency to contribute ideas that differentiate the solution in the market.
- Attend and participate in design and product-oriented activities, such as stand-ups, Town Halls, product demos or design critiques.
- Develop the ability to find and apply relevant industry references/trends.
- Identify improvement opportunities at the individual product level
Cross-Functional Responsibilities
- Attend client / sponsor user sessions; establish your own client relationships.
- Contribute to the design of a product by advocating for the user experience and value.
- Learn about the org structure and key stakeholders of your PM and dev teams
- Seek and provide feedback on outcomes to your entire team.
- Support advocacy of design thinking across the team.
- Communicate with other designers and your 3iab team about your project status.
- Attend and participate in design reviews and playbacks to share experience design and related artifacts.
- Understand how your work fits into the department mission, strategy, and vision.
Functional Responsibilities
- Contribute towards delivery of project needs, such as research insights or user experience deliverables, in alignment with timeline and roadmap milestones.
- Participate in concept ideation informed by an understanding of users, clients, and their desired outcomes.
- Adapt work and processes according to guidance and direction from design leads.
- Strengthen your craft skills in your discipline through learning, mentorship, and producing.
- Expand competencies across t-shape to better contribute to personal and team outcomes.
- Acquire Enterprise Design Thinking fluency and infuse practices into work.
- Develop foundational knowledge in the technologies needed for your product/org, such as AI.
- Develop entry-level knowledge of IBM Experience Standards.
- Participate in internal and external design community activities.
- Familiarity with accessibility guidelines and principles (e.g., WCAG)
Required Technical and Professional Expertise
- Support user research activities and customer interactions.
- Contribute to research sessions/planning.
- Design research plans (with oversight).
- Demonstrate the ability to ask effective questions.
- Synthesize research
- Adjust designs based on formal and informal feedback
- Demonstrated experience with design tools such as Figma, Adobe Creative Cloud, Survey tools etc.
- Must have a portfolio showcasing previous design work.
- Must be eligible to work 16 months in Canada starting in May 2025
Preferred Technical and Professional Expertise
- Understanding of modern design thinking and design trends, including responsiveness and accessibility.
- Knowledge in planning and moderating design thinking workshops.
- Registered in a formal co-op/internship program