SAP GCE ATLAS DevOps Senior Consultant 

Bulgaria, Burgas 

823558832

Key Responsibilities

As part of the
GCE ATLAS Customer Care team, which is an operations team supporting customer onboarding into ATLAS, you will:

• Driving topics end to end to ensure operations runs smoother.
• Seek opportunities to streamline standard operating procedures through automation.

• Lead end-to-end initiatives to streamline operations.
• Identify automation opportunities in standard operating procedures.
• Perform deep technical analysis and root cause identification across customer onboarding, ITSM, and financial data domains.
• Validate processes from contract signing to customer offboarding in ATLAS.
• Collaborate with development teams to define user stories and prioritize new functionalities.
• Align ATLAS capabilities with financial and operational business needs.
• Engage with all ATLAS stakeholders across ECS and not limites to Sales, ATLAS IT Developers, Product Owners,
• Analytical and Problem-Solving: Exceptional ability to analyze complex issues, identify root causes, and implement effective solutions.
• Communication: Excellent written and verbal communication skills, with the ability to explain technical findings clearly to both technical and non-technical audiences.
• Scripting and Automation: Proficiency in Shell scripting, Python, and/or other scripting languages. Experience with Infrastructure-as-Code tools like Ansible, Puppet, Chef, or Terraform.
• Cloud Infrastructure: Experience with AWS, Azure, or GCP, including core service

Technical Validation & Process Improvement:

• Understand S/4HANA Private Cloud adoption and its integration with ATLAS.
• Validate the end-to-end process from contract signature to customer offboarding in ATLAS.
• Identify and address technical gaps in the ATLAS tool by collaborating with Sales, ATLAS IT, and GCE Ops.

Operational Support & Data Analysis:

• Perform technical data analysis across multiple domains, including balance statements, customer onboarding, ITSM, and data quality.
• Identify trends and root causes across different units to drive permanent solutions.
• Development & DevOps Integration:
• Collaborate with development teams to define and prioritize user stories and functionality.
• Ensure seamless implementation of new features and process improvements.
• Work in a DevOps environment, optimizing deployment processes and automation.

Facilitate cross-stream alignment within the ECS ITSM transition project and ensure business requirements are met.

Ensure effective communication and decision-making to enhance product development and operational efficiencies.

Required Skills & Qualifications

• IT Operations and DevOps environment.
• Proficiency in the SAP BASIS, installation, upgrades and System administration
• Good understanding of operational aspects (Application or Technical) of SAP solutions.
• Good understanding of SAP System Architecture, SAP solutions (releases, platform interdependencies etc.)
• Good understanding of capabilities of at least one Hyperscaler (AWS; MS Azure or GCP)
• Knowledge on SAP Basis, SAP Administration, SAP
• Expertise in full software development lifecycle—from design and implementation to testing and deployment.
• Familiarity with Agile methodologies (SAFe), DevOps, CI/CD pipelines, and tools such as Git, TeamCity, Jenkins.
• Strong understanding of distributed systems, data processing frameworks, and cloud-native architectures.
• Experience in containerization (Docker/Kubernetes) and infrastructure automation.
• Ability to debug, troubleshoot, and perform root cause analysis in complex environments.
• Strong analytical mindset and problem-solving skills with a proactive approach.
• Ability to drive technical discussions, influence stakeholders, and serve as a center of excellence.

Preferred Qualifications

• Experience with ServiceNow, Jira, or similar ITSM tools.
• Understanding of financial reporting and compliance processes.
• Prior experience in Agile product development and cloud-based service management.

Educational Background

• Bachelor’s or Master’s degree in Finance, IT, Computer Science, or a related field.
• Minimum 9 years of experience in IT development, Operations, DevOps.

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