IBM NW R & Field support 

India, Tamil Nadu, Chennai 

822274131

Responsibilities:
As a Field Support Network, You are expected to work on Networking products or solutions based on any vendor hardware /vendor operating system software ( ie Vendor agnostic) with little or minimum support from superiors. E.g. include: Skills on Routers/Switches/ Load balancer. Typical examples of the other deliverables would be of deploying, managing and implementing networking solutions to address client business requirements..

• Configure and install software, servers, routers and other network devices
• Testing and configuring software and maintain and repair hardware and peripheral devices
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting MPLS and local infrastructure
• Automate tasks and monitor their effectiveness
• Mentor team members on technical issues
• Create, oversee and test security measures (e.g. access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation
• Suggest improvements to network performance, capacity and scalability
• Performing troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
• Responsible for Network Documentation using Visio Tools, MS-Power Point
• Configuration and Troubleshooting of routes, VLAN, QoS
• Cisco IOS security features and knowledge of security vulnerabilities, threats and attacks
• Ready to work on 24/7 shifts to support client requirement.

Required Technical and Professional Expertise

• Minimum 2 years Field Support Network
• Experience in configuring and managing Datacentre Cisco Nexus Switches (5K,7K , 9k)
• In-depth experience in configuring and managing Datacentre Cisco ASR routers (ASR9K)
• Demonstrable experience in Routing and Switching concept ( Cisco)
• Ability to produce RCA of Severity incidents impacting network with minimum support from Superiors/Seniors within team
• Hands on experience – Hardware Module, Installation, Configuration, Troubleshooting for the following listed Routers and Switches
• Routers: Cisco ASR 9010, ASR 9006, ISR 4331 , ISR 4351
• Switches: Nexus NK-C9516 , N9K-C93180YC-FX , Nexus 1000v
• WAN-AUTOMATION-E
• Background in network administration, monitoring and architecture
• In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. MPLS,BGP, OSPF)
• Familiarity with access control models and network security
• Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools)
• Solid understanding of network operating systems (Cisco IOS,IOS-XR,NX-OS)
• Sharp troubleshooting skills
• Ability to work independently
• Organizational and mentoring skills
• Willingness to work in nights shifts or support 24 x 7 Coverage as per the Business needs.

Preferred Technical and Professional Expertise

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications