Uber Sales Operations Manager US & C SMB 

United States, West Virginia 

822096120

About the Role

In this role, you will implement and execute the commercial business cadences, including forecasting, top deals review, pipeline review, MBRs, QBRs, and beyond. You will drive the design of business requirements documents for improvements to organizational tooling and processes, design and execute experiments to drive growth or efficiency, and deeply understand the unique needs of the commercial teams to unlock new growth opportunities and remove operational friction.

What You'll Do:

• Lead the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business.
• Manage the development of continuously evolving forecast models using cutting edge methodologies.
• Own quantitative analysis of the performance of the sales teams
• Manage the weekly, monthly, quarterly and annual business cadences
• Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
• Lead special projects in and outside of their segment and territory

Basic Qualifications:

• 5+ years in a Sales Operations function supporting a complex enterprise sales GTM model

• 3+ years supporting a Global Accounts Sales Operations function with commercial members located worldwide

• Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners

• Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy

• Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency. Pre-employment test and/or presentation may be required.

• Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations.

• Intermediate + proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.

• Bachelor's degre, preferably in Mathematics, Statistics, Analytics or Professional Selling

Preferred Qualifications:

• 6+ years of experience in Sales Operations, GTM Strategy, Revenue Operations, or similar functions

• 2-3 years of experience as an Account Manager or an Account Executive in B2B environment

• Experience working in a high-growth B2B company

• Proven track record of taking ownership, leading with data, diving deep without losing sight of the big picture

• Highly organized multitasker, able to operate with a great degree of independence in ambiguous situations

• Advanced proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce

For Chicago, IL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.

For Seattle, WA-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year.