Local Management: Oversee and optimize Cisco's research and development lab environments across APAC, ensuring seamless operations for hardware and software development and testing by internal Engineering clients.
Global Network Administration: Lead the administration of network engineering functions across all Cisco labs globally, fostering collaboration and efficiency across multiple regions.
Team Leadership: Manage and develop high-performing local lab teams in India and China, as well as global teams, composed of full-time employees and outsourced contractors, ensuring alignment with Cisco's strategic objectives.
Managed Service Provider Relationships: Cultivate and maintain strong relationships with Managed Service Providers on a global scale to ensure the effective delivery of services.
Technology Utilization: Leverage Splunk and AI technologies to monitor and analyze the utilization of equipment in testing environments, driving data-driven decisions and optimizations.
Integration of Software and Hardware Development: Utilize past experience in software development roles within hardware development companies to integrate processes and improve overall lab functionality.
Collaborative Engagement : Engage with cross-functional teams to align monitoring solutions with organizational objectives. Participate in cross-functional meetings and discussions scheduled in time zones outside of IST.
Minimum Qualifications:
Minimum 15 years of experience in managing lab environments, including research and development, for hardware and software development and testing.
Minimum educational requirement: B.E./M.Tech in Computer Science, Information Technology, or Electronics/Communications.
Extensive experience in global network administration and managing follow-the-sun operations.
Preferred Qualifications:
Strong background in managing relationships with Managed Service Providers internationally.
Proficient in using Splunk and AI technologies for equipment monitoring and utilization analysis.
Previous experience working in a software development role at a hardware development company.
Excellent leadership, communication, and organizational skills.