Microsoft Operations Program Manager Launch 

Taiwan, Taoyuan City 

820591876

Minimum Qualifications:

• Bachelor's Degree in Operations, Business Supply Chain, Finance, Business Management, Accounting, Human Resources (HR), Organizational Development or related field AND 4+ years experience in operations or process design or program/project management
  • OR equivalent experience.

• 4+ years of experience in complex project or program management, preferably with large commercial enterprises.
• 4+ years of experience in Channel Management, Supply Chain, Marketing, Program Management, Project Management, or Operations.

Additional or preferred qualifications

• Master's Degree in Management, Business Administration, or related field AND 6+ years experience in operations or process design or program/project management
  • OR Bachelor's Degree in Operations, Business Supply Chain, Finance, Business Management, Accounting, Human Resources (HR), Organizational Development or related field AND 8+ years experience in operations or process design or program/project management
  • OR equivalent experience. Project Management Professional (PMP) certification or equivalent. Lean Six Sigma certification or equivalent.
• 6+ years of experience in complex projects or program management, preferably with large commercial enterprises.
• 6+ years of experience in Channel Management, Supply Chain, Marketing, Program Management, Project Management, or Operations.
• Experience in a multinational environment.
• Initiative & drive; should demonstrate commitment for continuous improvement & delivery against agreed objectives.
• Ability to manage short, medium, and long-term planning horizons concurrently.
• Ability to work under and deliver to continual deadline constraints is essential.
• Proven ability to communicate effectively at all levels across the organization is essential.
• Possess negotiation skills with an ability to impact and influence at all levels of organization.
• PMI Certification
• Lean Six Sigma certification

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until

The Operations Program Manager-Launch is responsible for the following:

• Run project launch teams, facilitating effective meetings and driving key decisions with stakeholders to ensure a solid Plan of Record & schedule.
• Responsible for driving accountability across various work streams throughout the launch process.
• Identify requirements and document a working Plan of Record, driving change control, managing issues and escalation, triage, cross group coordination and milestone management.
• Identify and manage project risks to reduce escalations and poor experience due to gap in understanding or adherence to process.
• Be a trusted Advisor to stakeholders and manage relationships and expectations; act as a single point of contact for queries and escalations around the project; create required artifacts and take active participation in all reporting requirements; providing global communications that touches the right levels of the organization.

Risk Assessment and Mitigation

• Evaluates increasingly complex launch risks landscape and communicates risks to internal and external stakeholders. Develops mitigation plans or acceptance of increasingly complex risks.

Change Management

• Prepares business users for change due to implementation of new launches. Implements and monitor changes/adoptions. Partners across teams engage and prepare audiences and evaluate results of the changes/adoptions. Facilitates information sharing of change through various tools and employee platforms.

Other

• Embody our and