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Palo Alto Ecosystems Business Operations Manager 
Singapore, Singapore 
819483803

12.08.2024
Description

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

This role reports to the Senior Director, JAPAC Sales Operations with a dotted line into the JAPAC VP GTM Shared Services.

Your Impact

  • Collaborate with diverse cross-functional teams to develop and execute the JAPAC Commercial strategy
  • Work with the GTM Theatre leadership team to formulate and accelerate strategy and execution
  • Coordinate activities and provide operational support to our NextWave partner program, Managed Service Provider program, and other Ecosystem programs
  • Reporting - Dashboard and Scorecard, QBR, Ecosystem business analysis
  • Assist in sales strategy and segmentation and expansion of new routes to market
  • Enable and support Program performance including rebate calculation and reporting
  • Drive greater efficiency in the operational execution of high-velocity business via the Deal Desk, Sales Systems and internal team
  • Build and provide process documentation and training for stakeholders (internal teams, sales resources, partners/distributors)
  • Support and drive continuous improvement through data analytics to identify areas of improvement and gaps
  • Review and identify areas for improvement leading to operational efficiency, process optimization, and field acceleration working with various teams within the organization (operations, IT, leadership, etc.)
  • Initiate and establish strong trusted partnerships with key stakeholders at all levels in the organization to ensure alignment and ongoing effectiveness

Your Experience

  • 10+ years of Channel and or Sales Operations experience
  • Well-experienced in Channels, Sales, and interfacing cross-functionally in the high-tech industry
  • Ability to coordinate programs cross-functionally to deliver on-time measurable results
  • Ability to liaise with all areas of the business
  • Self-starter, able to establish own priorities, initiatives and drive to closure
  • Strong communication and presentation skills
  • Strong knowledge and experience with Salesforce.com, Gsheet/Excel (Tableau Desktop experience a plus)
  • Willingness to work on a flexible schedule as needed to support across JAPAC as well as liaise with HQ (US)

All your information will be kept confidential according to EEO guidelines.