What to Expect What To Expect
What You’ll Do Fully understanding of customers need on products and liaise closely with consumer engagement team. Plan E-commerce features that enable customers to have a frictionless, engaging, and localized digital customer experience. Report on E-commerce business success criteria results, metrics, test and deployment management activities. Monitoring products information and stock in inventory regularly, managing the stock replenishment to each online channel periodically, as well as work with RDC for return and damage goods management. Collaborate with cross-functional partners including global/ regional office, CS, IT, Logistics and Marketing teams, to gather, review, and prioritize requirements. To assist in Customer service and liaise closely with RDC To plan the quarterly operation and promotion events on official online. Strategy for Promotion and discount activities with consumer engagement team. Analyze release readiness reviews, milestone reviews, and business go/no-go reviews. Maintain and manage effective relationship with all vendors, and partner to identify and apply solutions as needed for site experience improvement and operational optimization. What You’ll Bring What You'll Bring
More than 3 years e-commerce platform management experience in multinational corporation BA degree in related fields Strong analytical and problem-solving skills Experience to monitor daily trading operation Fluent in English and Chinese both written and speaking Proactive and highly result-oriented mindset Ability to handle multiple tasks simultaneously Strong Excel and ppt skills