Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Experience in product management.
- In-depth understanding of the B2B payments space and payments actors (merchants, brands, acquirers, gateways and third-party processors)
- Proven ability to work independently and drive change.
- Experience with technical concepts and working with technical staff as needed.
Preferred qualifications, capabilities, and skills
Payments and merchant acquiring expertise preferred - including knowledge of servicing, acquiring, processing, or issuing domains