Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Engage internal and external partners/clients in order to fully understand the industry needs and to develop / launch new use cases to address those needs.
Frequent interaction with Sales, Service, Operations, Tech, legal and Compliance teams to keep abreast of all impacting priorities & to ensure implementation of initiatives are on track
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
ACH Product knowledge and AAP Certification are strongly preferred
Proven understanding of current payments opportunities and how to effectively set the payments strategy, prioritize strategic initiatives and shape partnerships with technology innovators and industry groups