Role Description:
The Account Manager will directly manage the relationship with one or more stakeholders in each of the properties/partners in their portfolio. The main objective of the Account Manager is to manage the relationship with the partners in their portfolio with the goal of optimizing their performance on the platform.
Key Job Responsibilities and Duties:
- Be responsible for managing the relationship with partners at property or local group level in the portfolio by investing majority of your time in direct interaction, mostly market visits and performance calls.
- Be the main point of contact for the partners in your portfolio and support them on commercial and operational topics.
- Be a trusted advisor for partners in your portfolio in regards to their business performance, market opportunities and industry trends and making data driven consultations by using internal analytical tools.
- Cooperate with relevant stakeholders like connectivity providers, central teams, (Sr.) key Account Managers and local offices
- Be able to influence stakeholders to implement products to optimize their performance
- Demonstrate deep knowledge of products and service offerings to partners at property or local group level.
Qualifications & Skills:
- Strong networking skills
- Ability to demonstrate relevant account management experience
- Accurate, strong analytical skills
- Strong influencing skills, ability to influence directors
- Excellent communication skills
- Strong public speaking skills
- Good understanding of revenue management
- Affinity or experience within e-commerce or travel industry
- Drivers’ license
- Availability to travel up to 50%
- Language: Fluent in both Japanese and English
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
