MongoDB Lead Sales Operations 

India, Haryana, Gurugram 

815389147

We are seeking a results-oriented Lead, Sales Operations focused on the Middle of Funnel processes and systems that span Global Sales. In this critical role, your responsibilities will range across a variety of strategic initiatives including building GTM processes while working with multiple senior level stakeholders, optimizing to solve obstacles in the sales process, analyzing inefficient business processes and analyzing sales/consumption data to come up with improved and streamlined GTM solutions.

• Collabore with Sales Operations and various Sales teams to own improving middle of funnel sales processes (pipeline, forecasting, opportunity management, approval workflows, splits, commissions, partnership workflows)
• Work closely with multiple stakeholders across Sales, Deal Strategy, Compensation Strategy team, Sales Performance, Strategy & Planning and CRM Technology teams to align on process improvements and deliver effective, scalable solutions. Drive cross-functional collaboration to implement these changes and ensure they deliver value to business
• Develop a deep understanding of the sellers journey, sales process, opportunity management, compensation structures, full global end-to-end quote and booking process, partner ecosystem and the integration of GTM tools (including CRM, Xactly, Boostup) and ensure alignment and effectiveness of GTM systems to support the GTM strategy and drive revenue growth
• Ability to analyze the complex dataset and current sales process workflows to come up with overall business impact and derive improved solution design for GTM
• Efficiently manage and prioritize projects and the requirements, ensuring alignment with broader business objectives and timely resolution of issues. Coordinate with relevant stakeholders to maintain focus on high-impact initiatives
• Understand compensation, forecasting models, and consumption based booking data models and identify key bottlenecks and opportunities for improvement
• Support the Sales team to address their questions & issues, gather feedback, and provide resolution and insights
• Cultivate and maintain strong relationships with key stakeholders across departments to ensure alignment on objectives, priorities, and outcomes. Act as a trusted point of contact for any questions or concerns related to GTM processes, compensation or CRM tools
• Manage and mentor the team overseeing Order Operations, Provide feedback, professional development, and ongoing support for team members
• Monitor and evaluate operational processes, identify areas for improvement, and implement solutions

• Bachelor’s degree required in Operations/Business/Project Management or Engineering
• ~7 years Experience in Sales Operations/Revenue Operations
• Experience in managing a team, JD creation, R&R and feedback
• Experience of working in fast paced environments
• Project & Process Management:
  • Proven ability to manage and lead projects effectively and produce comprehensive documentation
  • Demonstrates agility and flexibility in responding to evolving business priorities
  • Ability to understand & create business processes through workflow diagrams and translate them into actionable solutions
• Technical Skills:
  • Proficient with Salesforce.com, with a strong understanding of Bookings & Opportunities, Quote-to-Cash processes, Quota/Comp Split management, Crediting, and Partner management
  • Strong experience with consumption-based models (pay as you go) and the ability to work with complex data structures to track the customer consumption patterns, issues and do impact analysis
  • Hands-on experience on working with large datasets to do analysis to find issues and quantify impact
  • Experience in SQL/SOQL is preferred.
• A strong understanding of the Sales processes, with a commitment to leveraging stakeholder feedback to enhance business processes and operations

A strong understanding of operational processes and finding areas for improvement, and implementing solutions