JPMorgan Business Assistant 

Italy, Lombardy, Milan 

815273392

Job summary

As a Business Assistant in the Investment Bank, you will be required to support at a senior level within this fast-paced environment. We are looking for someone with a solid Executive Assistant background, who has worked with senior stakeholders in an office environment. In this role, you will need to demonstrate flexibility and an advanced Assistant skillset. A high degree of confidentiality is also essential for this role.

Job responsibilities

• Manages daily activities: advanced, proactive diary management; to include internal/external meetings, conference calls, and ability to support orchestration of Off-Sites/Town Halls/Skip-Levels
• Partners with relevant groups to execute travel and entertainment booking and enable expense processing within policy - escalates and enforces all CIB/Firmwide T&E policies with their team including receipt requirements and timely handover of required information
• Greets clients: internal and external client handling to include client facing interaction and co-ordination of department scheduling & transactional activity
• Partners with relevant groups to enable expense processing
• Works with Business Management and other key business stakeholders cross Line of Business, has ability to face off to wider support groups
• Utilizes internal systems, completes accurate data entry, produces reporting and collates information as required
• Oversees distribution lists, technology usage and other administrational housekeeping
• Becomes integral part of business, understands changeable group priorities and business expectation
• Partnerships with assistants cross Line of Business to provide coverage as required
• Involves in PPT, projects and training for the right candidate subject to performance strong work ethic, good time management, resourcefulness, diligence, and a strong business and client deliverable focus.

Required qualifications, capabilities, and skills

• Professional client handling, ability to build and maintain business relationships
• Full competency in diary management, can apply good judgment and understand competing priorities
• Strong, executive communication style both written and verbal
• Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time and business costs
• Can demonstrate pro-activity and ownership within the role
• Strong awareness of expense systems and cost control initiatives e.g., can champion expense policy
• Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively across different hierarchies
• Is flexible, willing, and receptive to change, has a high level of attention to detail and delivers high quality results
• Understands the culture of an Investment Bank and can quickly grasp the political landscape and key people within the organisation
• Is a strong team player and solution orientated, has potential to act as a role model to peers
• Stays current with all CIB/Firmwide Policies and can comfortably ensure those they support understand how to adhere to same. Will escalate concerns or issues