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JPMorgan Business Assistant 
Italy, Lombardy, Milan 
815273392

26.06.2024

Job summary

As a Business Assistant in the Investment Bank, you will be required to support at a senior level within this fast-paced environment. We are looking for someone with a solid Executive Assistant background, who has worked with senior stakeholders in an office environment. In this role, you will need to demonstrate flexibility and an advanced Assistant skillset. A high degree of confidentiality is also essential for this role.

Job responsibilities

  • Manages daily activities: advanced, proactive diary management; to include internal/external meetings, conference calls, and ability to support orchestration of Off-Sites/Town Halls/Skip-Levels
  • Partners with relevant groups to execute travel and entertainment booking and enable expense processing within policy - escalates and enforces all CIB/Firmwide T&E policies with their team including receipt requirements and timely handover of required information
  • Greets clients: internal and external client handling to include client facing interaction and co-ordination of department scheduling & transactional activity
  • Partners with relevant groups to enable expense processing
  • Works with Business Management and other key business stakeholders cross Line of Business, has ability to face off to wider support groups
  • Utilizes internal systems, completes accurate data entry, produces reporting and collates information as required
  • Oversees distribution lists, technology usage and other administrational housekeeping
  • Becomes integral part of business, understands changeable group priorities and business expectation
  • Partnerships with assistants cross Line of Business to provide coverage as required
  • Involves in PPT, projects and training for the right candidate subject to performance strong work ethic, good time management, resourcefulness, diligence, and a strong business and client deliverable focus.

Required qualifications, capabilities, and skills

  • Professional client handling, ability to build and maintain business relationships
  • Full competency in diary management, can apply good judgment and understand competing priorities
  • Strong, executive communication style both written and verbal
  • Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time and business costs
  • Can demonstrate pro-activity and ownership within the role
  • Strong awareness of expense systems and cost control initiatives e.g., can champion expense policy
  • Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively across different hierarchies
  • Is flexible, willing, and receptive to change, has a high level of attention to detail and delivers high quality results
  • Understands the culture of an Investment Bank and can quickly grasp the political landscape and key people within the organisation
  • Is a strong team player and solution orientated, has potential to act as a role model to peers
  • Stays current with all CIB/Firmwide Policies and can comfortably ensure those they support understand how to adhere to same. Will escalate concerns or issues