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Capital One Director Product Management - Associate Experience Data Platform United States, Virginia, Arlington 814196205
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As part of the Data Product Director role, you will:
Be part of the Associate Experience Product leadership team to deliver the future, intelligent digital workspace to drive efficiency, productivity and optimal value for every internal user at Capital One. We are a cross-functional team aligning product, tech, design, machine learning, risk and other horizontal partners as we work to create a real time, intelligent digital workspace of the future to support innovation and business across all corners of the company.
The Associate Experience Data Platform team is focused on driving two primary outcomes we need from our data ecosystem to enable real-time intelligent experiences ensuring 1) Identify and deliver the authoritative source of holistic Associate Identity information, their behaviors across company endpoints and associated user experience feedback through all internal workflows globally 2) This data is well-managed, is easy to find, understand, use and govern by all internal teams...with a foundation that can evolve over time.
Lead a team whose goal is to build in a data product for internal user observability, identity and experiential feedback across the internal digital workspace and tooling ecosystems at Capital One with simple to use, delightfully enriched experiences that will maximize productivity for the entire workforce.
Deeply understand customer needs, translating them into a data strategy and execution plan for simple, secure solutions to help enhance productivity across the Capital One
Drive the business and technology roadmaps while ensuring alignment to the overall organizational strategy, risk and security policies, principles, patterns and standards.
Partner with engineering teams to drive automation and self service capabilities that drive efficiencies for all Capital One internal customers.
Data Management - Focusing on embedding automated governance throughout the data lifecycle from data creation, to data publishing and transforming, to data deletion
In this role, you’ll be expected to demonstrate proficiency in five key areas:
Human Centered
You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage
You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs
Business Focused
You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One
You’ll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically
Technology Driven
You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics
You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems
You’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind
Integrated Problem Solving
Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible.
Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.
Transformational Leadership
You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments
You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way
We want you if you are:
Intellectually Curious. You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.
Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product
Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long lasting relationships.
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development.
Basic Qualifications:
Bachelor’s Degree
At least 7 years of experience in digital product management
Preferred Qualifications:
Bachelor’s Degree in Computer Science, Data, Data Science, Machine Learning, Engineering, or Cyber Security
MBA or Master’s degree
5+ years of experience in Agile product management
5+ years of experience translating business strategy and analysis into consumer facing digital products
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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