What the Candidate Will Do
- Lead our Fleet Partners through AV launch, deployment, and support ongoing operations in your region with cross-functional partners
- Act as the main point of contact for the Fleet partner, managing escalations and driving resolutions for any operational issues
- Understand the service and support ecosystem for vehicle fleets, the challenges our AV partners face in providing these services, and help create a clear plan to address opportunities for improvement
- Cultivate partnerships with external partners ranging from incumbent fleet operators to infrastructure developers to software providers, and other market participants (e.g. real estate and charging partners, data centers, etc).
- Develop comprehensive project deliverable plans to ensure timely launch, evaluate and mitigate risks, and deliver results
- Work closely with Uber cross-functional teams to identify and resolve dependencies to your markets’ roadmap, highlight resource requirements, help inform budgets, help define KPIs, and be accountable for performance
- Approach data with curiosity and a focus on accuracy, you’ll identify and report trends, helping the team think creatively through solutions while working to turn ideas into actionable plans
What the Candidate Will Need
- Minimum 2 years AV Operations experience required
- 3 years of Operations Management or Program Management experience
- Experience with launching and sustaining AV Operations in new markets is preferred
- Advanced proficiency in Excel/Google Sheets
- Self-starter who thrives in an environment of responsibility and independence, making smart judgments in spite of ambiguity
- Track record of successful project development and implementation through principled execution, an understanding of operational factors, and their impacts on unit economics
- Excellent partner management
- Data-driven decision-making mentality, sound business judgment, and the ability to back your analysis up with relevant analytical thinking
- Ability to travel to support a field presence (heavy travel required if not based in deployment market)
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .