Microsoft Director Public Sector 

Malaysia, Selangor, Sepang 

813518892

Your role is pivotal to the overall success of Microsoft. You will lead a team of sellers (Account Executives and Account Technology Strategists) to executeto Market strategy for

Qualifications :

• 5+ years of experience leading a high performing team or virtual team that sells cloud solutions to Enterprise customers and achieving target or equivalent experience

• Bachelor's Degree in Sales, Marketing, or technology related field AND

• 8+ years of experience in Sales, driving business growth or customer digital transformation, sales management, or leadership

• Master's Degree in Business Administration Degreein Sales, Marketing, or related field AND 6+ years of experience in Sales, Advertising, or Marketing and/or driving business growth or customer digital transformation, sales management, or leadership

• OR equivalent experience

or PreferredQualifications :

• Bachelor's Degree in Sales, Marketing, or technology related field AND 12+ years of experience in Sales, Advertising, or Marketing and/or driving business growth or customer digital transformation

• Master's Degree in Business Administration degreein Sales, Marketing, or related field AND 8+ years of experience in Sales, Advertising, or Marketing and/or driving business growth or customer digital transformation, sales management, or leadership

• OR equivalent experience

• years experiencein a global technology company

• 3+ years people management experience

• OR equivalent experience

People Management

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.

• Model - Live our culture; Embody our values; Practice our leadership principles.

• objectives

• Care - Attract andretaingreat people; Knoweach individual’scapabilities and aspirations; Invest in the growth of others.

• maintainsand leverages a comprehensive understanding of customers' business needs, strategies, and priorities across the industry or industries across teams represented in their portfolio. Draws insights across books of business and influences/leads cross-functional leadership to affect decisions and strategies in alignment with customers’ current andanticipatedneeds across teams to influence customer needs. Champions applying a consultative approach to understand factorsimpactingcustomers' business and articulates how products and services will have positive impact and accelerate customers' digital presence. Socializes best practices for tailoring solutions that satisfy customers' key performance indicators (KPIs) andalign

• showcasethe value added by digital transformation based on specific account needs, industry trends, and thought leadership related to transformation. Ensures high-profile line-of-business wins are captured (e.g., press release, video), referenced, and socialized across regions and industries, andshowcasesthe impact of those solutions for broader distribution.Sets expectations on how to achieve full alignment within organization in order to execute effectively.

• objectives, and a rhythm of business (ROB) for account planning across the customer set, clearly articulatingstandardsand priorities. Directs andcoachesteam(s) or manager(s) where and how to invest account management resources and other stakeholders. Oversees and directs maintenance of periodic coaching rhythm with sellers. Coaches, inspires, and influences engagements between internal and external senior decision makers on long-term business planning, the development of scalable strategic plans, andanticipating

• Defines and drives long-term strategies aimed atmaintaininglevels of customersatisfaction, andmanages andleverageskey executive relationships across books of business to understand systematic drivers of satisfaction and/or dissatisfaction. Oversees and directs business portfolio management to contribute to overall business growth. Holds teams accountable for customer (dis)satisfaction issues andcoachesteams on best practices for resolving those issues. Ensures internal and external executives are aligned on successmeasures, anddrives orchestration across teams toanticipatecustomer satisfaction issues/risks,determinethe root cause of problems, remove blockers, andestablishrecovery action plans to improve customer's overall experience. Drives customer engagement across organizations byparticipating

• leveragingstorytelling strategies, ensuring plans highlight Microsoft's and partners' solutions to elevate customers' business, and driving customers to expand budgetallocatedto Microsoft. Drives growth, revenue, and adoption by sharing best practices across teams andleveragingexpertiseacross teams toidentify

• accurateand are reported back to business stakeholders at theappropriate project

• reforecastingwhereappropriate. Delivers anddemonstratesjudgment on Chief Financial Officer (CFO) report to develop longer-term forecasting.

• areas, andmanages planning and prioritization efforts across accounts to ensure that individuals and teams within and across organizations follow-through withappropriate responsesto account needs. Defines long-term expectations and goals across teams to guide the identification of strategic customer opportunities and the development of pipeline strategies, and to ensure strategy alignment with business priorities (e.g., forecasting, risk management). Shares best practices across individuals and teams above and below them for assessing and adjusting priorities, and reducing complexity for customers in concert with sales teams, whilemaintaininga high level

• anticipatedsupport needs for account management and internal partners across their organization to enable teams to proactively address customer escalations and revenue,deliveryand consumption blockers and/orsellers

• mutually-beneficialstrategies, and works to formulate expansion strategies that ensure customer success. Shares best practices across teams foridentifying

People and Cultural Transformational Leader

• Positions oneself as a thought leader and trusted advisor to executive-level business decision makers across their business areas. Leverages and socializes best-in-class sales and communication techniques to ensure sales teams are optimally equipped to lead teams. Sets expectations and defines strategies for sales team to build stronger relationships with both internal and/or external decision makers across business areas.

• Proactively develops and socializes strong customer engagement strategies among internal stakeholders and partners' leadership teams to build trusting and influential relationships that drive brand growth, loyalty, and ongoing business value through multiple levels of the customers' organizations. Defines expectations and strategies for being seen as trusted advisors. Articulates Microsoft's and partners' point of view and creates deep and long-term connections between Microsoft account team members and customers' leadership (e.g., individual contributors to C-Suite) to influence purchase decisions, increase interaction and participation, and expand impact into other segments. Cultivates a climate across teams where customer needs are articulated and championed internally to influence decisions and strategies in alignment with customer needs. Oversees efforts with internal stakeholders to influence change and/or execution across the organization and into the industry.

• Coachesothers to tailor presentations for clients and socializes best practices across teams in their organization on how to tailor industry-specific presentations. Utilizes examples from other customers in the industry todemonstrate

• leveragea deep understanding of clients' and/or customers' business models, and priorities tofacilitatethe development of marketing and business strategies aimed at growing opportunities among current and new clients and/or customers. Sets expectations for customer and partner obsession across teams by driving business value to customers anddemonstratingthat Microsoft is focused on their success. Empowers and aligns team(s) to achieve customer and partner goals. Draws insights from aggregate feedback andvalidatesit to enhance capabilities broadly across their organization, and to continuously adapt Microsoft's messaging to ever-changing business needs and landscapes. Consistently socializes best practices across teams for contact with clients and/or customers and communication strategies that articulate Microsoft's offerings and value propositions.

• Identifies"talents of the future," what will be needed in the role as time goes on/as the role evolves anddetermineshow to build their workforce around that. Ensures that they and other coaches constantly adapt their coaching techniques to the most up-to-date expectations. Recruits individual contributors as well as leaders, understands the market and how to attract talent over competitors, and oversees leader development. Influences the market by having presence and visibility thatfacilitatesrecruitment of market talent. Creates people agendas that address the needs of the future and enables talent to grow by giving them exposure with leaders. Cultivates strong relationships with human resources and learning/development teams to deliver on what is needed to develop andmaintain

• expertiseof customers and competitors with extended sales team members and leadership to inform new them of competitor strategies and improve business impact across teams. Represents Microsoft as a brand ambassador to external stakeholders, influences the market indeterminingwhat the future will hold, andestablishesand coordinates connections between team and functional leaders to enhance understanding of the practitioner perspective. Sets the expectation for teams toleveragethe work of others (e.g., industry/sales executives) to enhance their own account planning.

Embody our