KLA Technical Facilities Operations Director 

United States, California, Milpitas 

812589234

Qualifications

The director is responsible to create, implement, and lead facilities services by serving as the primary point of contact and liaison for technical services and suppliers. This hands-on position requires the following responsibilities:

• The leadership, direction, and performance of onsite facilities suppliers such as electrical, mechanical, plumbing, janitorial, landscaping, as well as any other applicable suppliers.
• In partnership with the Senior Director of the Americas and the GWS project management team, create and manage the structure of the local GWS organization.
• Run the integrated facilities management team using Key Performance Indicators (KPI’s), Service Level Agreements (SLA’s), peer benchmarking, and conducting Quarterly Business Review (QBR’s) with a focus on the technical functions of the building including cleanrooms, labs, and server rooms.
• Prepare periodic status reports that measure progress against agreed upon initiatives, benefits, issues resolution and service levels
• Promote continuous improvement in GWS through effective process, methodology and training.
• Manage the growth of the team as the facility expands
• Drive compliance to environmental and certification compliance such as ISO, customer audits, etc.
• Conform with Federal and local regulations

Other responsibilities would include:

• Sustainability initiatives and reporting aligned with the global KLA goals.
• Maintain as-built drawings and equipment manuals
• Any other related duties

Qualifications

• Experience in managing complex integrated facilities management firms
• Experience in managing technical facilities with cleanrooms, labs, and server rooms is a must
• Deep understanding of facilities ecosystem: strategic sourcing, supply chain management, facilities management, and project management
• Applicant should possess excellent written and verbal skills, strong attention to detail, and a focus on customer service
• Knowledge and experience in supplier management is critical
• Able to work independently and meet schedules while working in a team-oriented environment
• Knowledge in day-to-day operations, building management and CAFM systems
• Strong analytical and communication skills with the ability to remain calm under pressure
• Held position(s) in relevant or manufacturing environments
• Customer focused by responding promptly and appropriately to customer requests and understanding business needs
• Ability to clearly and concisely work with people that have no knowledge of the building systems
• Ability to set goals and lead a team to success
• Analytical and strategic problem-solving capabilities
• Proficient in Microsoft Projects and PowerPoint.
• Preferred knowledge in AutoCAD
• Ability to travel domestically and internationally

Minimum Qualifications

• Bachelor’s degree or certification in facilities management or related field such as engineering, architecture, or business and minimum of 10 years of experience managing IFM operations in technical environments.