Bank Of America Senior Operations Manager 

India, Gujarat, Gandhinagar 

811484881

Process Overview*

Lockbox Operations performs the account receivables processing for U.S. and Canada commercial clients who utilize this service to expedite cash flow and the updating of their receivables system.

Major functions:

• Lockbox receives, captures, and deposits over 12 million transactions per month, totaling approximately $60 billion.

• Lockbox assists clients with receivables posting by performing data entry (325 million keystrokes per month) of relevant invoice information for the creation of data transmission/output files.

Job Description*

Develop and retain key talent while strengthening overall employee engagement

Identify future client needs and skill set and develop people strategy for the function

Partner strongly across key Global projects such as Digital Transformation program

Executing Operational Risk management processes, tools, policies and procedures

Partnering with BCMR, Audit, Compliance and other control groups as appropriate to ensure oversight and governance standards and requirements, both internal and external, are understood and embedded in processes and functions

Responsibilities*

Operation Management & Process Excellence

Demonstrates intellectual curiosity and a thirst for operational excellence

Strong attention to detail; exercise strong quality control over own work

Requirements*

Graduate in any stream

Certifications If Any

Six Sigma Green Belt / Capstone / Process Excellence Certifications

Experience Range*

10-15 years of experience

Foundational skills*

Operation Management & Process Excellence

Demonstrates intellectual curiosity and a thirst for operational excellence

Strong attention to detail; exercise strong quality control over own work

Work Timings*

Rotational shifts- 24/7 process

Job Location*

GIFT City