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In this role, you will analyze transactions and digital interactions with U.S. Bank to detect and prevent fraud. This includes monitoring money movement through various channels, as well as reviewing website and mobile application activity.
Responsibilities:
Monitor account activity to identify fraudulent transactions and policy violations
Secure accounts to prevent financial losses
Contact Customers (via e-mail or phone) when necessary to verify suspicious activity
Work with internal departments to confirm the legitimacy of transactions
Collaborate with stake holders to resolve fraud-related issues
Maintain accurate records and fraud trend data
Requirements:
Excellent English (C1)
Relevant work experience (preferably in fraud prevention, risk, or a related field)
Ability to interpret technical and administrative instructions
Proficiency in navigating multiple software systems, including Microsoft Office
Strong analytical skills with the ability to identify and resolve exceptions
Ability to solve complex problems independently
Additional Information:
These are fully remote roles
We have a number of shift rotas available:
21:30 to 05:00 Monday to Saturday
If you meet the requirements and are interested in this role, please apply with yourCV in English
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