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Wix Junior Customer Care Expert - English 
Ukraine, Kyiv 
808799259

25.06.2024

This role is currently available in the following shift.

Monday - Friday, 2 PM- 11 PM

  • Provide care to our users on calls, chat and email

  • Get to know each user’s goals and needs, helping to guide them through their journey by providing advice on their sites and businesses

  • Help users solve problems while exposing additional ways they can achieve their goals and succeed online

  • Develop and maintain positive customer relationships and satisfaction

  • Liaise with all other departments and product teams about our users’ needs

  • Make an impact on the way we support our users by improving our flows to ensure the best experience possible