Wix Junior Customer Care Expert - English 

Ukraine, Kyiv 

808799259

This role is currently available in the following shift.

Monday - Friday, 2 PM- 11 PM

• Provide care to our users on calls, chat and email

• Get to know each user’s goals and needs, helping to guide them through their journey by providing advice on their sites and businesses

• Help users solve problems while exposing additional ways they can achieve their goals and succeed online

• Develop and maintain positive customer relationships and satisfaction

• Liaise with all other departments and product teams about our users’ needs

• Make an impact on the way we support our users by improving our flows to ensure the best experience possible