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Amazon Associate Technical Delivery Manager AWS Managed Services AMS 
India, Karnataka, Bengaluru 
806660760

05.02.2025
DESCRIPTION

We are looking for someone that is at the forefront of transformational technology and has experience assisting enterprise customers take advantage of a growing set of AWS services and features to run their mission-critical applications. The Associate Technical Delivery Manager Role is engaged with the client account level and is a trusted advisor; providing a forward-looking strategy while clearly outlining the investment and multi-step go-to-market plan necessary to help AMS customers onboard to AMS, and lead the changes to IT strategy, policies, processes, people, governance and partnerships. The successful candidate will be working closely with other AWS teams to ensure that all changes to a customer’s environments are smoothly carried out while meeting customer requirements to onboard to AMS.Key job responsibilities
The ideal candidate will be a dynamic professional capable of serving as AWS's ambassador within customer environments, skillfully leading discussions with senior leadership on critical aspects including incident management, risk assessment, and cloud best practices. Your role requires strategic thinking to help customers leverage AWS cloud solutions for maximum efficiency and innovation.Key responsibilities include:Building trusted advisory relationships with clients
Providing strategic guidance on AWS services utilizationManaging technical discussions with stakeholders at all levelsEnsuring customer requirements are effectively communicated and met
Leading critical incident response and communication
Developing governance frameworks for cloud technology implementationMonitoring KPIs and measuring benefits realizationProviding after-hours support for urgent issues as neededThe role demands excellent communication skills, technical expertise, strategic vision, and the ability to build and maintain strong client relationships while driving successful cloud adoption and optimization.A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
About the team
AWS welcomes candidates with diverse backgrounds and experiences, regardless of whether they meet all listed qualifications.


BASIC QUALIFICATIONS

- 3+ years of technical engineering experience
- Bachelor's degree
- 3+ years of Transition Management, IT Consulting, or IT Delivery experience working in a customer facing role
- Experience in large-scale Cloud based IT transformation projects
- 3+ years of experience in a customer facing delivery role (design/implementation/ consulting) at a cloud services provider, managed services provider or managed hosting provider.