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Key job responsibilities
The ideal candidate will be a dynamic professional capable of serving as AWS's ambassador within customer environments, skillfully leading discussions with senior leadership on critical aspects including incident management, risk assessment, and cloud best practices. Your role requires strategic thinking to help customers leverage AWS cloud solutions for maximum efficiency and innovation.Key responsibilities include:Building trusted advisory relationships with clients
Providing strategic guidance on AWS services utilizationManaging technical discussions with stakeholders at all levelsEnsuring customer requirements are effectively communicated and met
Leading critical incident response and communication
Developing governance frameworks for cloud technology implementationMonitoring KPIs and measuring benefits realizationProviding after-hours support for urgent issues as neededAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Bachelor's degree
- 10+ years of Transition Management, IT Consulting, or IT Delivery experience working in a customer facing role with a high level of accountability
- Hands on experience leading large-scale Cloud based IT transformation projects
- 10+ years of experience in a customer facing delivery role (design/implementation/ consulting) at a cloud services provider, managed services provider or managed hosting provider.
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